Last Updated: June 2026
Welcome to Siam Zenith Travel. We respect your privacy and are deeply committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Thailand. This policy outlines how we collect, use, process, and safeguard your information when you interact with our website and utilize our travel services.
1. Information We Collect
To provide you with premium travel experiences, we may collect the following categories of personal data:
- Identity Data: First name, last name, passport details, nationality, and date of birth.
- Contact Data: Email address, telephone number, and residential/billing address.
- Financial Data: Payment details, credit card information (processed securely through authorized gateways), and transaction history.
- Technical Data: IP address, browser type and version, time zone setting, and cookies collected when you browse our website.
2. How We Use Your Data
Your personal data is strictly utilized for the following core purposes:
- To manage and process your travel itineraries, tour bookings, and accommodation reservations.
- To communicate essential updates regarding your trip and provide continuous customer support.
- To process financial transactions securely.
- To comply with international travel regulations and legal obligations.
- To improve our website functionality and enhance your user experience through data analytics.
3. Data Sharing and Disclosure
We do not sell your personal data. However, to fulfill your travel arrangements, we must share specific information with trusted third parties, including:
- Airlines, hotels, transportation providers, and local guides necessary for your itinerary.
- Payment processing partners and financial institutions.
- Government entities, customs, or law enforcement authorities if strictly required by law.
4. Data Security & Retention
We implement stringent technical and organizational security measures to prevent your personal data from being accidentally lost, unauthorizedly accessed, altered, or disclosed. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights Under PDPA
As a data subject under the Thai PDPA, you are entitled to the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any incomplete or inaccurate data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Object/Restrict: You can object to or restrict our processing of your data.
- Right to Withdraw Consent: Where you have provided consent, you may withdraw it at any time.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise any of your legal rights, please contact our Data Protection Officer.
